Mm template
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Operational Analysis Review Form | |
Administrative Information | |
New Healthcare Program | |
Agency Sponsor for this New Healthcare Program | |
Date of Sponsor’s Operational Analysis | |
1. Vision Statement The strategic plan for this new healthcare service aims to further the following organizational vision: | |
2. Mission Statement The mission of ________________________ is to: | |
3. Identify 3 potential strategic goals/directions to guide development of your strategic plan. | |
Proposed strategic goal/direction 1: Proposed strategic goal/direction 2: Proposed strategic goal/direction 3: | |
4. Program Description Provide a brief summary of the planned new healthcare program and a description of the business processes it supports. | |
5. Customer Satisfaction | |
5a. Identify the end-users of the investment in this new healthcare program. | |
5b. Briefly describe the process used to assess end-user/customer satisfaction (i.e., decreased ED usage, improve primary care access, satisfaction surveys, etc.) | |
6. Strategic Goals | |
6a. How does the investment in this new healthcare program support to the Organization’s strategic goals? | |
6b. How could this investment be combined with others to better meet the Organization’s strategic goals? | |
6c. Discuss any potential risks associated with this new healthcare program. | |
7. Financial Performance | |
7a. Discuss any budgetary constraints/issues associated with this new healthcare program and how they will be managed. | |
7b. What is the potential for unexpected costs, cost savings, or cost avoidance? | |
8. Technological Considerations | |
8a. Identify if the Organization explored technological alternative methods for achieving the same mission needs that could be met by launching the new healthcare program. | |
8b. Identify and briefly describe planning that may be required related to system upgrade or system re-engineering required to support this new healthcare program. | |
9. Operational Analysis Discuss availability, reliability, and maintainability for each component. | |
9a. Administrative support | |
Availability: Reliability: Maintainability: | |
9b. Financial support | |
Availability: Reliability: Maintainability: | |
9c. Legal consideration | |
Availability: Reliability: Maintainability: | |
9d. Clinical activities | |
Availability: Reliability: Maintainability: | |
10a. Administrative Policy | |
10b. Financial Policy | |
10c. Legal Policy | |
10d. Clinical Policy | |