For this submission, you have to perform an Operations Management Systems Audit.
Note: You need to select the appropriate form based on whether the organization you have chosen primarily delivers Services or Products.
To audit your selected organization, use any of the following documents (Please check attachments) below):
- 1.- Characteristics of a Well-Designed Service System
- 2.- Best Practices Product Design Systems
Comment on each section of the systems review outline.
If the organization you picked delivers both goods and services, then pick ONE to audit. No need to audit both of them.
PS) Please read thoroughly the attachments.